Frequently Asked Questions

How do I know I'm picking the right locksmith?

FAQ’s

There are a number of questions a locksmith will get asked on a regular basis from all types of customers. Here are a few examples:

Question:

How much does it cost for a locksmith?

Answer:

Well of course that depends whether or not you get a trusted local locksmith like Pentland locksmiths or a national company that uses unskilled contractors to do their work. The quick answer is that if you get a call center answering the phone then you have reached a national company and they will charge you three times more than a genuine local trusted locksmith service like Pentland Locksmiths Services. Always ask if they are local and whereabouts do they live. And feel free to ask for the locksmith by name.

Question:

How much does a locksmith cost to unlock a house?

Answer:

Well it’s pretty much the same answer as above. Opening doors when customers are locked out can be pretty technical depending on the lock on each door. Most local trusted locksmiths will charge you between £65 – £85 to gain access to your home with parts additional. National companies will charge you in excess of £130 a first hour then an extra £60 per half hour and so on plus VAT and then parts. So you can see the difference when you add up the cost between a local locksmith like Pentland Locksmiths Services and a National Company.

Question:

Are locksmiths trustworthy?

Answer:

Got to say this is a great question because it’s something we pride ourselves on. Pentland Locksmiths are a local family-run locksmith service that’s built on trust. We have a loyal customer base that knows we are a trusted local locksmith service and they use us time and time again. Sadly though there are unscrupulous companies out there who actively prey on the elderly and charge huge sums for basic lock changes and door repairs. Be aware when searching for a locksmith because although they may seem local they often aren’t