Testimonials

Testimonials. There’s is nothing more we appreciate, when we fix a customer’s door lock and they are so happy with the service from Pentland Locksmiths they decide to give us great 5 Star Google reviews. It makes our job so worthwhile knowing we have done good work and the customers are happy with us. We have been doing this for well over a decade and it’s not often we come across a customer that is not happy with the service we offer. Sadly in life and work, there are some people you will never please but thankfully it’s not that often. Thanks to all our fabulous customers for the great support over the years.

5 Star Google Reviews

5/5

Chris arrived promptly. Understood immediately what the problem was and sorted it for me. I felt the price was reasonable and Chris was friendly and helpful. Thank you.

Called Pentland Locksmiths at 1pm as we were locked out the garage, he came over the same day and we were back in the garage by 3pm. Excellent Service, cleaned up after himself, reasonably priced. Would recommend.

The immediate response was very much appreciated. Quick, efficient, professional and personable service.

Excellent. Fast. Tidy. Friendly. Helpful. Sorted problem in 30 min after the phonecall. Highly recomended!

Most Recent Google Reviews

James Eastwood - Bonnyrigg

Chris responded really quickly to an email for some non urgent work repairing and upgrading some locks on a garage door. He was out the next day to get it done. When the repair turned out to require some extra parts not stocked in his van, Chris said he’d return the next day to complete the work but overdelivered by returning the same day. I really appreciated the explanations of everything needing done and setting clear expectations for when (and then exceeding those expectations!). Very happy with the result, would recommend!

Steve Simpson

Highly recommend Chris he went above and beyond helping me to fix a patio door handle.

Eric Hewett

Chris answered my email Monday evening, arrived Tuesday morning at stated time. and fixed a french window. He replaced lock in the process from stock in his van, so no messing around to get a replacement part. He was Covid compliant. No fuss or bother – what you expect from a professional.

I called Pentland Locksmiths after my patio door lock jammed in the cold weather. Chris was able to come out very quickly and fitted me with a temporary lock so I could keep using the door while my replacement lock was on order. Communication was great throughout the process and Chris was very friendly and professional. He also followed all the covid guidelines so I felt very comfortable having him working on my doors. I will absolutely use Pentland Locksmiths in the future and recommend them to anyone who needs a locksmith.

Excellent service from Chris. Arrived at my home 10 minutes after I called him and the front door was repaired and working within 20 minutes. Also had an issue with the patio doors that was rectified, all at a very reasonable cost. I would highly recommend and will almost certainly pass his details onto other.

Great, quick service. Chris arrived a fraction earlier than expected; no mess left behind. Clearly very knowledgeable on the fault, was able to fix my lock quickly without even needing a new key.

Great Service, very professional, courteous, came out when they said they would, changed the lock, mo mess, the price was good as well. Definitely 5 stars.