Most Frequently Asked Questions As A Local Locksmith in Edinburgh, Midlothian & East Lothian

In our continuous efforts to assist our clients better, we’ve compiled a list of frequently asked questions that we encounter regularly out-fixing locks in Mid & East Lothian. These queries range from preparing for a locksmith visit to understanding the various factors that influence locksmith service costs. Here, we have aimed to provide comprehensive answers to all your pressing locksmith concerns.

All You Need to Know Before Booking a Locksmith

Preparing for a Locksmith Visit: Your Concerns Addressed

Is a Locksmith Necessary for Changing Locks?

When it comes to changing locks, you might be pondering whether to try it yourself or to hire a professional. However, undertaking a task where you lack expertise can potentially lead to higher costs in the future, not to mention the risk of voiding your home insurance and making it easier for intruders to access your home. To avoid these pitfalls, it’s recommended to seek the services of a locksmith.

How Fast Can a Locksmith Reach Me?

The urgency of the task can influence arrival time. However, at Pentland Locksmiths, we always aim for a response time of under 60 minutes, whenever possible. For less urgent cases, these can be slightly longer or booked for a more convenient time for you.

How Do I Know If They Serve Midlothian & East Lothian?

Pentland Locksmith Services has been serving both East and Midlothian for over 15 years. We are happy to support all our customers in these areas.

The key areas we support in Midlothian include: Dalkeith, Bonnyrigg, Loanhead & Gorebridge

The key areas we support in East Lothian include: Musselburgh, Port Seaton and Tranent. 

Essential Questions to Ask a Locksmith

Are They Certified and Insured?

A trustworthy locksmith should possess relevant qualifications or accreditations along with public liability insurance. Don’t hesitate to request to see these credentials as Pentland Locksmiths has them all with 15+ years of experience.

Do They Have a Background Check?

Ensuring that your locksmith has undergone a DBS check can safeguard you from scams, helping you to find a reputable professional to collaborate with.

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How Long Have They Worked In The Industry?

Ensuring that your locksmith has experience fixing your locks properly is essential. When is comes to the safety of your home you do not want some one who is not experienced or properly trained on how to fix locks. You know with Chris you have a qualified and experienced local locksmith. 

Verifying Your Home Ownership: What a Locksmith Might Ask

What Kind of Proof is Required?

If asked, presenting a valid driving license or a recent utility bill displaying your name and address should suffice. Lack of such proof can lead to service refusal. Unfortunately, we can’t help you break into your ex’s house!

Is Showing Keys Enough to Prove Ownership?

Simply having the keys doesn’t affirm ownership rights to change locks, as keys can be acquired by anyone. It’s crucial to provide documentation, like a bank statement, to establish that you are indeed the homeowner.

Locksmiths and Non-destructive Entry: What You Should Know

Can Access Be Gained Without Changing the Lock?

Often, locksmiths can help you access your property without replacing the existing lock. At Pentland Locksmiths, we prioritize non-destructive methods, expertly handling both uPVC and wooden lock mechanisms to expedite your entry. Depending on the lockout scenario and the lock type, replacement might sometimes be necessary.

Locksmiths and Window Lock Repairs: What to Expect

Do Locksmiths Repair Window Locks?

Many locksmiths are capable of fixing ground-floor window locks or changing locks if you possess the key. For higher floor windows or in case of a lost key, you might need a glazer or a specialist locksmith, especially since many locksmiths aren’t insured to work at elevated heights.

Understanding Locksmith Pricing: Your Guide

Are There Call Out Charges?

While some locksmiths might have call out charges, we at Pentland Locksmiths only bill for the time on site, any necessary parts, and applicable taxes.

What Might Influence the Cost of Replacement Parts?

Various elements, including the door and lock types, can dictate the parts’ costs. Different locksmiths might offer different prices for parts based on their make, model, size, and security features.

Are the Prices Fixed?

Given the diversity of locksmith tasks and the varying costs of different parts, most locksmiths provide job estimates instead of fixed prices especially initially on the phone. Once we are on site and see the problem at hand it is much easier to give an exact price. 

Payment Options: What Are They?

While most locksmith businesses accept both card and cash payments, it’s crucial to confirm the accepted payment modes with your locksmith before hiring. Here at Pentland Locksmiths we take cash, card or bank transfer so all avenues are covered.

Insight into Locksmith Inventory and Services

What Kind of Stock Do Locksmiths Usually Carry?

Typically, mobile locksmith professionals maintain a well-stocked van to handle standard wooden or uPVC doors, making replacements readily available. For unique parts, they can place orders and schedule a fitting once received.

How Many Keys Are Supplied with a Replacement Lock?

The number of keys provided with a new lock can vary, but you can generally expect to receive between 2-5 keys. Ensure to discuss the exact number with your locksmith if you anticipate needing additional copies.

Is There a Work Guarantee?

Yes, Pentland Locksmiths Locksmiths offers a one-year guarantee on all services rendered, including parts provided. A reliable Midlothian & East Lothian locksmith should provide some form of assurance to vouch for the quality of their work.

We hope this guide has equipped you with the necessary information to navigate your locksmith needs effectively. For further inquiries or assistance, feel free to get in touch with us at Pentland Locksmiths.